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All the lights on our Accenta G3 Optima G3alarm are on but it doesn't work?

Accenta G3 Optima G3. All the backlights are on the alarm but the keypad tones do not work and the alarm cannot be set. This alarm does not have a remote. Please help.
Rebecca, April 2008
The alarm keypad will not work if there is a tamper or pa fault on ADE panels
Try www.ukpanels.com

Roy, April 2008
link Click here to see other fixes for Accenta.