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electronic key wont open my mercedes?

my1998 c class mercedes electronic key wont open door and wont start car ... renew the batteries in the fob and had the key checked to see was it sending and it was ok...the immobilising system seems off as im using the spare key... not an electronic key....
dimebar, July 2008
i un locked the door on my 1998 mercedes s class with the card key but i cannot get the key out how do i get it out,thanks.

dani, July 2011
link Click here to see other fixes for Mercedes.