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Dualit toaster repair?

How do I mend Dualit toaster 2hg2gb when lever is depressed it does not stay down so bread is rejected straight away. Also difficulty getting apart (specialist
tools reqd). Any advice gratefully accepted ,thanks.
John Jamieson, July 2008
where can i have my 4 slice dualit toaster repaired ,which is around 13 years old i live in baltimore maryland

Raymond, August 2008
link Click here to see other fixes for Dualit.