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one of the handsets are not working?

one of our bt freelance xd 1500 fones has stopped working. when place on the handset charger the battery and telephone icons are showing however the signal sign keeps on flashing and when it is taken off the charger it does not come on at all even though the batteries are new. please help.
Nicola cherry, December 2008
I have the same problem with two of my three handsets. Batteries are ok, and red connection light iilluminates but nothing else. I had a set a couple of years ago which I returned, however I suspect that they just have a very short life!

Hills, December 2008
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