3 hours ago John asked ... Scantronix 9450 box stuck shut?    |    Pekaye asked ... Clutch Cable change?    |    Richard asked ... Mountfield SP414 mower, revs too high?    |    Don asked ... Find the charger or how to convert the battery?    |    Tanzania asked ... How can i mend my sanyo fwbp505f q?    |    Click here to ask your question

Can I cancel ?

I ordered a pair of GHDs off website no sure if they are going to be genuine I am wondering if I can cancel them if I can contact PAL not to take my cash for them. I would rather buy from the supplier now
Sandra, January 2009
I'm no expert, but I think you have entered into a contract with the seller which you shouldn't break. What you can do is seek reassurance from the seller that they ARE genuine GHDs. If he/she can give you that (presumably by e mail) then you have in writing what you need. If they turn out to be non genuine you have the proof you need to demonstrate that they were not 'as advertised'. If the seller WON'T confirm they are genuine then you can reasonably ask to cancel your order since they have not been honest with you and the goods are not 'as described'. You could mention Trading Standards if you feel you need to apply pressure!

Richard, January 2009