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Samsung ER-290 Cash Register spool fault??

No matter how much we wind the till roll onto the spool it keeps coming off. Any ideas why?
S. Allen, January 2009
Hi.
There can be many reasons. I need a bit more info. if possible. Has it just started doing this? Is the takeup spool turning with each transaction? Have you inserted the end of the paper into the slot in the spool?

Mark, January 2009
link Click here to see other fixes for Samsung.