Why is my Hoover dishwasher leaving my glasses cloudy and everything else has a scum on it. I have checked the rinse aid and salt levels, topped them up it has not improved. I have cleaned the inside and cleared all areas.

Sian, July 2009

Check that the dishwasher is getting hot by feeling the temperature of the door - also at the end of the cycle when you open the door there should be lots of steam. If the machine is heating the water then increase the salt delivery a little - or even try a more expensive detergent to see if it makes any difference.

John, July 2009