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laptop computer?

When I turn on my IBM Thinkpad laptop - it reacheds a stage where a padlock appears in the top left hand corner. Pls how do I unlock this padlock
Barnes, April 2010
It is the BIOS password. If the ThinkPad has a security chip (You don't say what ThinkPad you have and there are hundreds of models.), it is in that and can't be reset. This is a design feature to turn stolen laptops into scrap.

T, June 2010
link Click here to see other fixes for IBM Thinkpad.