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pressing reset button to de-activate alarm instead of code veritas R8?

i seem to have a problem with my alarm system.
when i want to deactivate it i just press reset instead of my four pin number
steven, August 2010
If you press reset when the alarm is setting then it will disable alarm, but if the alarm is set, reset will not work. if it does you have a faulty panel

sum security - burglar alarm repair, August 2010
check its not been left on the engineering programme

gts, August 2010
link Click here to see other fixes for Veritas R8.