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delay wont work?

i had this system already instaled when i moved in and as soon as i open my door the alarm sounds in full.how do i set a delay on it
patta, September 2010
it doesnt matter which door i use to enter the house either way the alarm automatically sounds, the model is a veritas 8c if thats any help thanks

patta, September 2010
Are you coming in through the correct door?

Alarm, September 2010