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aurora 440 qe thread problem?

My v5 software ECon PC keeps saying that one of the threads in broke but it isn't. The software is telling me to check both bobbin and upper thereads. How do I stop this from happening. i instulled the software on win7, Hp laptop and i re-instulle it on win-xp toshiba.
its the same nothing new
taghreed, October 2010
Any computerized machine will need specialist attention and equipment.

drivewithken, October 2010
link Click here to see other fixes for Toshiba.