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how to chill my fridge?

Hi, could anyone pls help me my electrolux 6ft fridge isnt chilling.. i have tried everything i could possibly do..turned to thermostat up and down ova a week.. changed the fuse in plug. switched it off for 24 hrs and turned it bk on..im at my wits end and the company havent helped at all.. pls help
kimmy, December 2010
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