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how can I fix my dikplex fire?

When trying to switch the fire on, you can see it connecting but the connection does not remain and it will not come on. How do I get to the back of the switch to try and see why the connection does not stay?
debbie, April 2011
it probably needs a new switch but getting to it is not a job for an amateur

toptrish, April 2011
do you know how many fires dimplex make?????a clue would get you some replys

mm, April 2011