Hi there,

Im at wits end I have a problem with my upvc door in that upon locking the door the key does not go around far enough for removal, meaning that when leaving the house if I want to lock the door I have to leave the key in the lock.

I have replaced the lock itself along with the barrel neither of these replacements have solved the problem, I have also tested the lock outside of the door environment and the same problem exists. any ideas?

Rob Ferris, September 2006

latch keeps out of line on door frame loosen with screwdriver and check while loose adjust to suit locking mechanism and tighten

mick the pick, January 2007

if you lift the handle up when the door is open, will the the key turn fully and remove. if it does then the handle is not going up far enough when the door is in the closed position, door sash will need adjusting.

mark kennedy, September 2006

have you tried lifting the handle as you lock it?

mike, September 2006