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how can i fix my polti steam cleaner?

my polti steam cleaner is not heating up
glenys dawber, July 2012
Polti 2400 Vaperotto
2 switches on left hand side of "vacuum cleaner" type cleaner will not turn on
Red light on right hand side on turned on and red
Any ideas what might be wrong

Brigid Murphy, September 2013
link Click here to see other fixes for Polti.