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faulty denon rcd 35 dab?

I have the Denon RCD 35 DAB, the problem is there is no sound from speakers or headphone socket . A very low sound can be heard on maximum volume. Is this likely to be the STK amplifier block or a fault on the output section? Many thanks!!
Shakeel, March 2013
It could be the amplifier block

Shak, May 2013