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Bt 3500 cordless tel/answerphone?

Following a power cut, the base unit for my cordless phones is lit up, but the answerphone no longer works. Nor do the phones. They are charged up but just flashing base1. I have tried to reset base but the base unit is not responding? Any ideas
Marion, March 2013
How to hard rest the base station?

azhar, August 2013