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little yello steam cleaner?

the orange and red lights come on it gets hot but no steam comes out of it its got water in
margaret, April 2013
Please help same happened to me! I'vejust borrowed it from my Mom, who uses ut all the time. Workedfirst time now gone to use it again, lights come on makes sound of heating up but no steam comes out :-(

non domestic daughter, April 2013