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How can I fix a stuck singer futura CE250 handwheel ?

I mywas embroidering with singer futura CE250 when it stopped working and now the handwheel will not turn how can I repair this?
mary, April 2013
make sure that there is not a lot of thread around the hook and bobbincase if there is enough of a bodgeup this will stop the machine.

pete g, April 2013
Best device I can give you Mary is take it to your local dealer,these machines are not to be messed with unless you know what your doing...it could cost you a fortune if you slip up.

Sewman, April 2013
link Click here to see other fixes for Singer CE250.