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Scantronic 816 Battery Missing?

Fault condition 816 for Battery missing, replaced with new battery, still showing fault condition. Call Engineer - Battery Missing. Any help would be appreciated.
Roger Edwards, May 2013
Reset it with your user code **** tick/enter.

If it says unable to reset then use the engineers code.

e manno, May 2013
link Click here to see other fixes for Scantronic.