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Faulty Dimplex heater?

Hi i have a Dimplex CLB20R Series E electric fire and the flame effect wont switch on either by the manual switch or the remote control. The small light in the corner comes on when you try the remote but wont fire up the flames.
Paul, October 2013
My Dimplex EPX 2000 will not turn on does anyone have a trouble shooting guide ?

Nigel, December 2013
Does the fan heater work?

toptrish, October 2013
Assuming that you have changed the lamps which you have not mentioned the pcb will have failed part No FP08004

toptrish, October 2013
link Click here to see other fixes for Dimplex.