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I can't open the drawer. It has a squeal like a key is stuck?

How can I fix my samsung er-100. I can't open the
drawer anymore. It squeals like a key is stuck.
Tried to reset by unplugging and plugging in again. Same result. What can I try?
Mike, June 2014
Try paying with another payment type. If the problem happens when you end a sale with cash, try credit or check etc. If the drawer opens, you have a setting problem related to the cash button. If you still have trouble, tell me how far you get through the sale and which button causes the problem.

Registerman, June 2014
link Click here to see other fixes for Samsung.