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The coffee making unit is stuck in AEG CaFamosa 9750, cannot remove it?

AEG CaFamosa 9750 - the coffee makking unit is stuck and cannot be removed, even when the correct method is used. Where can I get to see the insides of the coffee maker? In other words, a manual on how to fix it, not normal manual with normal failures.
ML Verster, June 2015
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