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Fridge freezer. Zanussi freezer not freezing?

Zanussi HYK12AA noticed freezer was not keeping food frozen. Turned up temperature so then fridge makes food liquid freeze. I have cleaned back of appliance emptied freezer and unplugged overnight. It's a frost free type.
Denise, January 2016
Thank you for replying however
I am unable to open any of the links?

Denise, January 2016




XXX, January 2016
link Click here to see other fixes for Zanussi.