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How can I cast on with my knitting machine new needles?

I have just got my Brother KH840 out of storage after many years. I have cleaned it and it seemed to be working well but the needles were a bit rusty. Purchased 50 new needles from Amazon and replaced them yesterday, from 0 to 25 either side of the centre. They are supposed to be for the KH 840!
No matter what cast on method I try it will not cast on using these new needles! The yarn goes straight across the needles without going round the bars.
Help please!
Glenda, November 2022
link Click here to see other fixes for Brother KH840.