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How can I fix my vaporella 2400?

The special locking steam cap will not lock. Every time I switch the machine on the steam is coming out everywhere. It's about 3yrs old.
jacinta horne, October 2007
Sounds like what happened to my 1500
is there a white gasket ring in the cap ?
if not, phone up Polti - they posted me one that day ! It's worked a treat for another 3 years until the heating switch has started playing up which is why i'm on htis site.

tina O'Regan, November 2007
link Click here to see other fixes for Polti Vaporella 2400.