Fix Fault Shimano

i have a shimano cx4000ra fishing reel. i cant hear any sound from it when i set the drag and a fish is caught. this accured after a big fish took the line and i might have tighten the drag too far. i ... more

Could anyone suggest where to get a replacement bail arm assembly for the above reel. I have contacted Shimano UK but they tell me this is a discontinued reel.