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upvc window will not open?

one of my top windows is stuck in the closed position. The handle does operatre but the window will not open. How do I get the window open to replace the lock and handle. Thanks
ian s, February 2009
I have the same problem,.

I can turn the spindle but it wont engage, my window will not open at all..

Thanks for any advice..

K

Kaya, March 2009