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Fix My Veritas R8?

I have a Veritas R8 Alarm. I can not set the code, I have checked power supply and battery, both seem Ok. Is this an installer code scam and how can I fix it please.
Steve T, December 2011
Prat.
Do you think your going to get any help now?

I just did a reprogram for a old customer, I was going past and it took 2 mins.
I refused any payment, it is xmas.

Scammers ehh..........

Alarm, December 2011
i dont know why we bother acorn

gts, December 2011
I give up now. I'm not going to help now even if you come back.

I'm not going to waste any more of my time with people who ask questions, expecting an answer (I assume) and don't bother to come back.

And what the power supply and battery has to do with changing the code, goodness only knows.

I'd love to know how you 'checked them' though.

Come back with the exact age and size of your battery, Charging Voltage, Ambient Temperature, DC Voltage, & Ampere hour Capacity to prove you've at least done that bit correctly, if you do, my initial offer still stands

ps
I must admit I also take exception to the 'installer scam' comment though.

acorn, December 2011
installer code scam ??more likely your doing it wrong,we dont scam customers,

gts, December 2011
Come back here and explain EXACTLY how you are doing it and I'll put you right.

( Step by step )

acorn, December 2011
link Click here to see other fixes for Veritas R8.