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channel plus xl model h37 timer showing 14.76 and none of the buttons are w?

The timer is showing a random impossible time and I am unable to change it, I have switched it off at the mains a couple of times but the display remains the same when it is turned back on and the issue regarding the buttons is not resolved-can you help!
jo, July 2014
Just to confirm-the function buttons do not work and so I cannot operate the heating

jo, July 2014