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how do I get rid of the ? on the display and make phone answer VS1000?

a ? question mark has come up on the display and now the phone won't answer even though it rings nor can i get to a line now so it won't work. I have an NTL VS1000
lauren, April 2005
Mine has just done the same !!!

mahlzeit_time, April 2011
link Click here to see other fixes for NTL VS1000.