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How can i stop my car alarm after new battery has been fitted to VW Polo?

I had a new battery put into my P reg VW Polo today but the car alarm wont stop going off. The car parts shop that fitted it couldnt fix it and i had to drive home with the alarm and hazards going off then disconnect it at home. How can i fix this? They said it was a factory fitted alarm with extras someone has added on..
amanda, January 2008
I'm going to guess that this problem is all sorted now - but could just be a matter of having to repair the fob with your car. The way I did this was to press and hold the fob button for about 20seconds and that reset the coding! Hope it works for you.

Ben, February 2008
link Click here to see other fixes for Volkswagen VW Polo.