My Toshiba has sound issues?

I bought a 37" Regza last December and came upon the "dalek" sound. Thought it was an issue with my DVD (Replaced 2 times and sound card replaced). Then after advice changed what HDMI connections on t ... more

how do I unlock my ceramic John Lewis hob?

When I switch on my hob all I get is 4 L's the child lock is on. Could you please let me know how to unlock it. thanksd

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john lewis jltdc01 tumble dryer?

when pushing start button machine does nothing and the word "Err" with no number after it appears,any ideas what this means?

Another make?

I have a new humax that keeps freezing, John Lewis replaced it. The new Humax has same problems. I bought a new TV and paid for an aerial specialist, then I found this website!! Techno at John lewis ... more

How can I fix my Simac Stirella Steam Iron SX80400?

My Stirella Simac steam iron is not working well. I have tried putting vinegar and water in it and leaving the iron on and pressing the steam button. However it has only produced a very small amount ... more

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Error message E60 on John Lewis Condensor Tumble Dryer?

John Lewis Condensor Dryer Model JLTDC01 Although the dryer goes through it's cycle and heats it is not drying the clothes and error message E60 shows on the display plus the alarm sounds. Can you ... more

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How can I fix a John Lewis 1402 Washing machine?

When I set the machine to the programme to wash it works as normal the correct lights come on and the door locks. Then the wash cycle takes in some water but only runs for about 1 minute then the mach ... more

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What to do following premature failure of De longhi Kettle?

My De longhi Cordless Electric kettle model KBO3001 was purchased from John Lewis Solihull on 03 June 2008. I thought I was buying a high quality product that would last for longer being a cut above t ... more

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JLDWS1204 John Lewis heater?

I have replaced the heater but the water still remains cold , any ideas? I presume there is some temperature control in the electronics as the machine can select between 50,60 & 70 degrees - could th ... more

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JLWM1402 flooding problem?

My John Lewis JLWM1402 sometimes floods the kitchen during wash cycles. On the 40 degree program (1 hour 57 mins) it works fine until it reaches 50 mins remaining. At this point it should drain and th ... more

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How can I mend my John Lewis JLTDC05 Tumble Dryer?

My JLTDC05 Tumble Dryer has stopped working. As soon as any programme is selected the "drying", "cooling" and "end" indcator lights are all illuminated, along with the "start/pause" light. Pressing ... more

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john lewis w machine - door lock lit but won't start?

My John Lewis W. machine door lock light is lit but the machines LED panel will not light up and will not let me select a programme and will not therefore start. Have changed the door interlock but no ... more

How to fix my John Lewis washing machine JLWM1202?

Thanks for reply about door lock. I don't think we have damaged new board as there is no life in machine to damage the board. Would a faulty door lock cause the machine to be comletely dead or would ... more

How to fix my John Lewis washing machine JLWM1202?

When a wash had finished I went to switch off the machine with the dial but the lights started flashing and the door lock was clicking on and off. Then there was a small bang and a burning smell and t ... more

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how do i find channels for humax lgb-17dttv?

We have a Humax tv on loan from John Lewis and it keeps saying "no channels found" even after restoring default settings.

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Stirella SX9000D?

I bought this Iron in John Lewis 18months ago Sales ladies said best Iron to buy. This went back to repairs DOMOTEC HOME APPLIANCES LTD 3 times last visit they replaced with a new one. This has now go ... more

How do I find a replacement hose for my Power Craft pressure washer?

I bought it on the internet and was told it was a Karcher produced for John Lewis but as I have no Karcher model number I don't know which to buy and can't find a spares dealer in Essex or East London ... more

Any ideas whats wrong with my john lewis, frost free fridge freezer?

Model JLFFW2004 - the freezer temperature is fluctuating between 0 & - 16, even when set to high? If I had an idea what might be causing it I could decide if it's worth getting fixed!!

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I have a Neff Fridge Freezer model no K8525X1GB/01 FD8206?

The freezer compartment is small and works well but the back of the fridge ices up and becomes a large lump of ice blocking the draining hole and in turn flooding the salad crispers. It then ices up ... more

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JLTDC05 leaking water from condenser?

My JLTDC05 (I believe this is a Zanussi in disguise for John Lewis) is leaking water, I took the panels off and found the fan was blowing water from the condenser itself and onto the floor, any idea w ... more

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